Present at tribunals (CPPDSM4020)


This nationally accredited on line course is a discrete area of work and is a highly regarded elective in the “Certificate IV in Strata Community management” qualification.

This course will teach you how to prepare and present a case before a tribunal.

Students will learn how to participate in a conciliation process to resolve a grievance or dispute and act as a witness at a tribunal on a property-related matter.

Course content

The course covers the following topics:
• protocols to follow when acting as a witness,
• purpose and role of conciliation in the property industry,
• key requirements of federal, state and local government regulations,
• role and jurisdiction of tribunal that hear matters relating to property operations
• key features of the rules of evidence,
• powers and role of tribunals in property-related hearing and
• tribunal procedures.

Ideal for

Strata professionals and those who wish to move into this discrete area of work and responsibility within the strata community discipline.

Important Information

Once you have registered and paid for your course through the RMIT Short Courses website, there will be an additional enrolment step. This is because you will be studying a nationally endorsed unit(s) of competency. You will be contacted shortly by our Administration team regarding the next step for online enrolment into an accredited unit(s).
When the Administration team contacts you, they will ask for your DOB and Citizenship to set you up in our RMIT University recording system. You will then be sent instructions on how to complete the online enrolment for a unit of competency, which is relatively simple, but if you have issues the Administration team will be very happy to assist.

Unique Student Identifier
All learners undertaking nationally recognised training are required to have a Unique Student Identifier (USI) issued by the Australian Government.
If you do not have a USI you will need to go and create one.

More information


At the end of the course, participants should be able to:
• apply knowledge of the role and jurisdiction of tribunals that hear matters relating to property operations,
• prepare and lodge applications for a tribunal,
• complete and store documentation relating to the above matters according to agency or organisation requirement.

Materials supplied

This unit is offered on line; participants can study at their own pace and time.

Materials to bring

Pen/pencil and notebook.


Participants who successful complete the assessments will be issued with a Statement of Attainment for CPPDSM4020 Present at tribunals.

Additional notes


Printable course flyer

Available course dates

Thursday 01 August 2019

  • Code S174017
  • Start date 01.08.19
  • End date 01.08.19
  • Hours 2
  • Campus On line
  • Fee $320.00
Enrol now
Session  Start  End Hours
Thu 01.08.19 Self-paced 12:00pm 2.00

Learn more