Business Writing for Maximum Impact


This course will help to improve your business writing skills and enhance the effectiveness of your emails and reports.

This one-day workshop helps you write business documents that achieve results and present a professional image.

You will learn the 5-stage writing process, the principles of clear writing and how to structure documents for maximum impact. This practical workshop explores common business forms, such as emails, letters, memos, proposals and reports.

Course content

The ingredients of successful business writing
The 5-stage writing process
Knowing your audience and purpose
Structuring emails for action
Creating reports that serve the reader
Writing clear, concise and readable English
Producing winning tenders and proposals
Layout and design principles
Tips for more accurate proofreading

Ideal for

This course is aimed at people working in business who are needing to focus and hone their writing skills. It includes a variety of areas for study in a compact course.

Important Information

Completion of this course will not guarantee entry into an RMIT Program.

More information


Upon successful completion of this course you will be able to create professional, reader-centred business documents.

Materials supplied

All relevant course materials are included.

Materials to bring

Pen/pencil and notebook.


Participants will be awarded an RMIT Statement of Participation.

Additional notes

Course facilitator: Amy Middleton

Amy Middleton is a Melbourne-based journalist and founding editor of Archer Magazine, a UN-award winning magazine on sexuality and gender. Amy has written and edited for publications including Australian Geographic, Rolling Stone, The Guardian, Junkee, Meanjin, The Big Issue, Cosmos and The Bulletin.


  • Amy Middleton is the human form of a perfectly written letter. Succinct, relevant, humorous, engaging and thought-provoking. Layla

    Writing clear, concise and plain English. Using positive tone in emails and letters. Pranav

    Amy's delivery and engagement was amazing. She's personable and interesting and I would recommend her and the course.  Meg

    The collaborative approach kept the group engaged and challenged thinking. Provided 'real life' scenarios for each section. Caroline

    Most beneficial course I have done in a while. I really enjoyed this. Zoe

    Amy Middleton was very informative and knowledgeable. Enjoyed her approach to teaching and her background. Also enjoyed the interaction between participants. Shane

    Course material can be sourced from anywhere but the delivery is a skill. I felt the delivery was excellent and it made the course exceed my expectations. I do not generally engage for a full day yet in this course I did. David

Printable course flyer

Available course dates

Saturday 21 October 2017

  • Code S345264
  • Start date 21.10.17
  • End date 21.10.17
  • Hours 6.00
  • Campus City
  • Fee $390.00
Enrol now
Session  Start  End Hours
Sat 21.10.17 09:30am 04:30pm 6.00

Thursday 23 November 2017

  • Code S345264
  • Start date 23.11.17
  • End date 23.11.17
  • Hours 6.00
  • Campus City
  • Fee $390.00
Enrol now
Session  Start  End Hours
Thu 23.11.17 09:30am 04:30pm 6.00

Learn more