Business Writing for Maximum Impact


This short course will help to improve your business writing skills and enhance the effectiveness of your emails and reports.

This one-day workshop helps you write business documents that achieve results and present a professional image.

In this face-to-face course, participants will learn the 5-stage writing process, the principles of clear writing and how to structure documents for maximum impact. This practical workshop explores common business forms, such as emails, letters, memos, proposals and reports.

Course content

• The ingredients of successful business writing
• The 5-stage writing process
• Identifying and writing for your audience
• Identifying and writing to a purpose
• Research and content sourcing
• Structuring emails for action
• Persuasive writing techniques
• Creating reports that serve the reader
• Writing clear, concise and readable English
• Tips for more accurate proofreading
• Grammar review

Ideal for

This course is aimed at people working in business who are needing to focus and hone their writing skills. It includes a variety of areas for study in a compact course.

Important Information

Completion of this course will not guarantee entry into an RMIT Program.

More information


Upon successful completion of this course you will be able to create professional, reader-centred business documents.

Materials supplied

All relevant course materials are included.

Materials to bring

Pen/pencil and notebook.


Participants will be awarded an RMIT Statement of Participation.

Additional notes

Course facilitators:

Nicolas Brasch has been a freelance corporate writer for two decades, working for companies and organisations of all sizes and in virtually all sectors. He has provided training to many of these organisations, greatly improving their communication output. He coordinates two of the professional writing courses at Swinburne University, teaches business writing at RMIT, is Chair of Writers Victoria, and host of The Garret podcast. He has also had more than 400 books for children published by many of Australia’s leading publishers.

Lorna Hendry is a freelance writer, editor and graphic designer. Her books include the travel memoir Wrong Way Round and 15 non-fiction books for children. The Gigantic Book of Genes was an Honour Book in the 2017 Children’s Book Council of Australia Eve Pownall Award for Information Books. How to Win a Nobel Prize, co-written with Nobel Laureate Professor Barry Marshall, will be published by Black Inc in 2018. Lorna is an Institute of Professional Editors Accredited Editor. She teaches in RMIT’s Associate Degree in Professional Writing and Editing, and the Diploma of Professional Writing and Editing (Business).


  • Writing clear, concise and plain English. Using positive tone in emails and letters. Pranav

    The collaborative approach kept the group engaged and challenged thinking. Provided 'real life' scenarios for each section. Caroline

    Most beneficial course I have done in a while. I really enjoyed this. Zoe

    Course material can be sourced from anywhere but the delivery is a skill. I felt the delivery was excellent and it made the course exceed my expectations. I do not generally engage for a full day yet in this course I did. David

    The course structure is very clear, and the lecturer is very experienced and professional. The class discussion is very helpful because we can find the use of certain words, etc., in different situations. 

    The course was interesting & thought provoking. The focus on thinking about the reader and how to write to them specifically was a very useful perspective to gain. Emily

    Excellent course. Very relevant with advent of electronic communications and media. Wayne

Printable course flyer

Available course dates

Saturday 15 September 2018

  • Code S345264
  • Start date 15.09.18
  • End date 15.09.18
  • Hours 6.00
  • Campus City
  • Fee $410.00
Enrol now
Session  Start  End Hours
Sat 15.09.18 09:30am 04:30pm 6.00

Saturday 27 October 2018

  • Code S345264
  • Start date 27.10.18
  • End date 27.10.18
  • Hours 6.00
  • Campus City
  • Fee $410.00
Enrol now
Session  Start  End Hours
Sat 27.10.18 09:30am 04:30pm 6.00

Thursday 22 November 2018

  • Code S345264
  • Start date 22.11.18
  • End date 22.11.18
  • Hours 6.00
  • Campus City
  • Fee $410.00
Enrol now
Session  Start  End Hours
Thu 22.11.18 09:30am 04:30pm 6.00

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