Emotionally Intelligent Leadership

Overview

As a team leader or manager, do you want to increase employee satisfaction and productivity as well as enhancing customer/client satisfaction? Emotionally intelligent leadership has been linked to these outcomes.

In this course you will learn how to:

* identify and develop emotionally intelligent behaviour in the workplace
* develop your own emotional intelligence
* maximise team effectiveness, by recognising and appreciating the emotional strengths and challenges of others

Course content

  • What is emotional intelligence?
  • Dealing with emotions
  • Tools to use to assist emotionally intelligent decision-making
  • How to maximise team effectiveness using emotional intelligence
  • Giving emotionally intelligent feedback

Ideal for

Ideal for Individuals and groups in public or private organisations seeking to develop an emotionally intelligent workplace.

More information

Outcome

On completion of this course, you will have developed a good understanding of the impact of your own emotions in the workplace and how to recognise and appreciate the emotional strengths and challenges of others.

Materials supplied

Course folder.

Materials to bring

  • Notepad and pen
  • Laptop or mobile device

Award

Participants will be awarded an RMIT Statement of Participation.

Additional notes

National Accreditation:
This course provides an optional assessment for a nationally recognised unit of competency (BSBLDR501 Develop and use emotional intelligence) at no additional cost. Successful completion of the assessment may be used towards a nationally accredited program: BSB51915 Diploma of Leadership and Management. This program is currently not available to international students. Completion of this short course will not guarantee entry into an RMIT program. Telephone: (03) 9925 5469 for further information.

Printable course flyer

Available course dates

Thursday 07 September 2017

  • Code S650336
  • Start date 07.09.17
  • End date 21.09.17
  • Hours 6.00
  • Campus RMIT City
  • Fee $350.00
Enrol now
Session  Start  End Hours
Thu 07.09.17 05:30pm 07:30pm 2.00
Thu 14.09.17 05:30pm 07:30pm 2.00
Thu 21.09.17 05:30pm 07:30pm 2.00

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