Case Management Practice


In this course, you will develop an understanding of the complex and evolving process of Case Management in the criminal justice and related fields. Case management is a process for managing responses to clients’ needs, which commences from the time a client enters the criminal justice, or wider human services, system until they exit it. You will examine and analyse the similarities and differences in the theoretical and practical application of case management practice. This course will utilise a holistic approach to working with a client. You will consider a range of issues and strategies from client assessment, problem solving, goal setting (with the client) planning and implementation issues, working with involuntary clients, engagement, empowerment and monitoring. Another aim of this course is to highlight the importance of worker safety and the utilisation of appropriate supervision. It is essential for you to undertake this course if you are wishing to seek employment in the Juvenile Justice or the Child Protection fields

More information



Materials supplied

All relevant course materials are included.

Materials to bring

Pen/pencil and notebook.



Additional notes



Printable course flyer

Available course dates

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